Contact Us
General Information
Welcome to our I Ching platform contact page. We value your feedback, questions, and suggestions as they help us improve our services and better serve our community.
Whether you're experiencing technical issues, have questions about I Ching philosophy, or want to share your experiences with our platform, we're here to help.
Contact Information
Email Addresses
General Inquiries:contact@isstudio.cc
Technical Support:support@isstudio.cc
Website
Types of Inquiries
Technical Support
For technical issues, bugs, or problems with our services, please include:
- Description of the issue you're experiencing
- Your device and browser information
- Steps to reproduce the problem
- Any error messages you've encountered
Feedback and Suggestions
We welcome your thoughts on:
- User experience and interface improvements
- Accuracy and quality of I Ching interpretations
- New features or services you'd like to see
Business and Partnership
For business-related inquiries:
- Partnership opportunities
- Media and press inquiries
- Academic collaboration requests
Response Times
We strive to respond to all inquiries promptly:
- Technical support: Within 24-48 hours
- General inquiries: Within 2-3 business days
- Complex questions may require additional research time
Please note that response times may be longer during weekends and holidays.
Privacy and Data
We respect your privacy and handle all communications confidentially. Personal information shared in your messages will be used solely for responding to your inquiry.
For detailed information about our data practices, please review ourPrivacy Policy
Community and Updates
While we don't currently maintain social media accounts, we encourage community discussion through respectful engagement with our platform.
Stay updated on new features and improvements by bookmarking our website and checking back regularly.